Resident Service Manager

Milton Keynes

£30,000

Are you a dedicated professional with a passion for exceptional customer service? A prestigious client in Milton Keynes is seeking a Resident Services Manager to create a warm, welcoming environment for residents and visitors alike. This role offers the chance to be the linchpin of a vibrant community, ensuring residents feel at home and supported.

Why This Role Stands Out:

**Impactful Work:** You'll be the first point of contact for residents, making a real difference in their daily lives by addressing questions, maintenance requests, and issues promptly and effectively.

**Dynamic Environment:** Conduct in-person and video viewings of apartments, showcasing the best of what the property has to offer to prospective residents.

**Professional Growth:** Hone your negotiation skills by closing deals to secure lettings, minimising void periods, and maximising rental income.

**Leadership:** Oversee apartment inspections and turnarounds, ensuring each unit meets the highest standards for new residents.

Key Responsibilities:

**Resident Interaction:** Respond to queries, maintenance requests, and issues in a timely manner, taking appropriate action to resolve them.

**Viewings and Lettings:** Conduct apartment viewings, both in-person and via video, and close deals to secure new lettings.

**Tenancy Renewals:** Negotiate renewals with existing residents to extend tenancies, fostering long-term relationships.

**Inspections and Turnarounds:** Complete apartment inspections at various stages of tenancy and oversee the turnaround process to maintain high standards.

Skills and Experience Required:

**Customer Service Excellence:** Demonstrated experience in a customer-facing role, with a commitment to providing outstanding service.

**Sales Acumen:** Proven ability to close deals and negotiate terms, with a focus on maximising rental income and minimising void periods.

**Organisational Skills:** Strong attention to detail and the ability to manage multiple tasks efficiently.

**Communication:** Excellent verbal and written communication skills, capable of interacting with a diverse range of residents and stakeholders.

**Problem-Solving:** Proactive approach to identifying and resolving issues, ensuring resident satisfaction.

This role is perfect for a proactive individual who thrives in a fast-paced environment and is passionate about creating a positive living experience for residents. If you possess the skills and experience outlined above, this could be the next exciting step in your career.

Experienced New Homes Sales Consultant

Full time

 5 days a week Thu - Mon

Houghton Regis

Exciting opportunity for an experienced New Homes Sales Consultant! 🏡✨

We're looking for a dedicated and professional Sales Consultant to join a private developer in Houghton Regis. If you have a true passion for selling new homes and delivering exceptional customer service, this could be the role for you.

Position Details:
- │ Houghton Regis
- │ 5 days a week - Thursday to Monday
- │ £30,000 basic salary with commission and other enhancements leading to an OTE of around £50,000
- │ Mileage allowance

Key Requirements:
- ✔️ Strong passion for selling new homes
- ✔️ High standard of customer service
- ✔️ IT literate
- ✔️ Attention to detail
- ✔️ Organised and professional
- ✔️ Business-minded and sales-driven
- ✔️ Experience in sale progression

If you have a background in selling new homes and want to be a part of a dynamic private developer, we’d love to hear from you.

Experienced New Homes Sales Advisor

Stafford

 Full time - Thu - Mon

Looking for a new challenge in the New Homes sector?

We've got an exciting full-time opportunity for a Sales Advisor at a development in Stafford 🏡

Details:
- 📅 Working hours: 10 am - 5 pm
- 💷 Salary from £28,000 with OTE around £55k
- 🚗 Fuel allowance
- 🌟 1 in 8 weekends off

What we're looking for:
- Experience using Dynamics is an advantage but not essential.
- IT literate
- Customer focused
- Sales driven
- Great attention to detail
- Team player
- Self-motivated
- Organised
- Able to prioritise

If you'd like more details, please get in touch!

Experienced New Homes Sales Advisor

 Redditch

 Full time - Thu - Mon

Looking for a new challenge in the New Homes sector?

We've got an exciting full-time opportunity for a Sales Advisor at a new development launching soon in Redditch! 🏡

Details:
- 📅 Working hours: 10 am - 5 pm
- 💷 Salary from £28,000 with OTE around £55k
- 🚗 Fuel allowance
- 🌟 1 in 8 weekends off

What we're looking for:
- Experience using Dynamics is an advantage but not essential.
- IT literate
- Customer focused
- Sales driven
- Great attention to detail
- Team player
- Self-motivated
- Organised
- Able to prioritise

If you'd like more details, please get in touch!

New Homes Sales Consultant

Peterborough

Full Time Role

Looking for your next big opportunity in New Homes Sales?

We're hiring a New Homes Sales Consultant for an award-winning developer in the Peterborough area. 🎉

Full time role
10am - 5pm Thursday to Monday

Are you ?

-  Customer focused
-  IT literate
-  Target driven
-  Enthusiastic
-  Property sales process experience
-  Good attention to detail
  

What can you expect?

- Generous rewards with a comprehensive commission package
- Competitive basic salary starting from £26k, depending on experience
- Become part of a fabulous team in a forward-thinking and growing company
-1 in 4 weekends off
-Fuel mileage allowance

 Get in touch if you're interested or share this with someone who might be!

New Homes Sales Consultant

Worcester

OTE £55K

Are you ready to elevate your career in the thriving new homes sales industry? An exceptional role awaits with a top PLC housebuilder in Tewkesbury, Worcestershire. This is your chance to join a dynamic team on a flagship site in a booming area, where your skills and experience will be highly valued and rewarded.

Imagine working for a prestigious housebuilder that recognises and appreciates your talent. My client offers a highly competitive salary, complemented by an outstanding on-target earnings (OTE) package. 

The ideal candidate will bring a minimum of 1-2 years of experience in new homes sales. Your expertise in guiding potential buyers through the purchasing process, from initial enquiry to completion, will be crucial. Strong interpersonal skills, a proactive approach, and a passion for delivering exceptional customer service are essential.

In this role, you will have the opportunity to showcase your ability to build and maintain relationships with clients, ensuring their journey to owning a new home is seamless and enjoyable. Your knack for understanding customer needs and providing tailored solutions will set you apart.

Working in Tewkesbury, a region experiencing significant growth, you will be at the forefront of exciting developments. This is your chance to make a real impact, contributing to the success of a leading housebuilder while advancing your own career.

If you are looking for a fresh challenge and are ready to bring your expertise to a new and exciting environment, this role is perfect for you. 

Property Manager

South London

£45k + Expenses 

Experienced Property Manager Required for Expanding Business

Are you an experienced property manager with a proven track record for overseeing large volumes of residential blocks? This role offers the chance to join a rapidly growing business with its headquarters based in London. The company manages sites stretching from Manchester in the north to Bristol in the south, with a significant portfolio across London and the South East.

Why Consider This Role?

This position offers a competitive salary of £45k, along with all business expenses covered, including overnight stays. The role is hybrid, providing a balance between office and remote work, (x3 days in office, x2 days from home) and operates Monday to Friday, 9 am to 6 pm. This is an excellent chance to be part of a dynamic team in a fast-paced environment where your efforts will directly contribute to the company's growth and success.

Key Responsibilities:

- Oversee the management of 10 buildings, totalling 900 units.
- Regularly manage and approve invoices.
- Provide credit control support.
- Handle possession proceedings and valuation support.
- Process maintenance requests via Fixflo, including initial fault triage.
- Respond to tenancy queries through various communication channels.
- Manage end-of-tenancy processes and void period repairs.
- Ensure keys and access codes are maintained for all units.
- Liaise with the lettings team for smooth handovers between tenancies.
- Ensure all required certificates are renewed (Gas Safety, EICR, EPC).
- Conduct monthly site inspections and implement improvements.
- Recommend upgrades and improvements to asset management.
- Manage PPM schedules and ensure compliance with statutory requirements.
- Review risk assessments and implement action points.
- Support any additional property management activities as required.

Skills, Knowledge, and Experience:

- Positive attitude with a willingness to learn and adapt.
- Strong time management skills and ability to handle a dynamic workload.
- Customer service focus, willing to go above and beyond to resolve issues.
- Ability to remain calm under pressure.
- Confidence to suggest improvements and provide feedback.
- Willingness to travel for property visits and meetings.
- Full UK driving licence preferable.
- Proficiency in written and spoken English.
- Strong IT skills, including Microsoft Office and web/email literacy.
- Literate and numerate.

This role is perfect for a proactive individual looking to make a significant impact within a growing company. If you have the skills and experience required, consider this your next career move.

Property Manager

North- Flexible on location. 

£40k Basic + Expenses 

Experienced Property Manager Needed for Dynamic Property Management Firm

Are you an accomplished property manager with a proven track record in overseeing large volumes of residential blocks? This is a unique chance to join a rapidly expanding company headquartered in London, with a portfolio that extends from Manchester to Bristol, and a significant presence in London and the South East. 

Why Consider This Role?

- Career Growth: Join a fast-growing business where your contributions can lead to long-term career opportunities.
- Diverse Portfolio: Manage 13 buildings, encompassing 700 units, providing a varied and engaging workload.
- Professional Development: Enhance your skills in a supportive environment that values continuous improvement and innovation.
- Competitive Compensation: Earn a £40k basic salary, with all business expenses covered, including overnight stays.
- Work-Life Balance: Enjoy a hybrid working model with standard hours from Monday to Friday, 9am-6pm.

Key Responsibilities

- Oversee regular management and approval of invoices.
- Provide credit control support.
- Manage possession proceedings and valuation support.
- Process maintenance requests via Fixflo, including initial fault triage.
- Respond to tenancy queries through various communication channels.
- Handle end-of-tenancy processes and manage void period repairs.
- Ensure keys and access codes are maintained for all units.
- Liaise with the lettings team for smooth tenancy handovers.
- Renew essential certificates (Gas Safety, EICR, EPC).
- Conduct monthly site inspections and implement identified improvements.
- Recommend upgrades and improvements to asset management.
- Manage PPM schedules and ensure communal utility bills are paid.
- Ensure compliance with all statutory requirements.
- Review risk assessments and implement action points.
- Support other property management activities as needed.

Skills, Knowledge, and Experience

- Positive attitude and adaptability to evolving processes.
- Strong time management and ability to handle a dynamic workload.
- Customer service focus with a commitment to resolving issues.
- Ability to remain calm under pressure.
- Confidence to suggest improvements and provide feedback.
- Willingness to travel for property visits and meetings.
- Full UK driving licence is preferable.
- Proficiency in written and spoken English.
- Strong IT skills, including Microsoft Office and web/email literacy.
- Numerate and literate.

This role is ideal for a proactive and dedicated property manager looking to make a significant impact within a thriving company. Apply now to take the next step in your career.

Experienced New Homes Sales Advisor 

Full time role.

Thu - Mon

I weekend in 4 off.

Exciting Opportunity! 🌟

We're on the lookout for an experienced New Homes Sales Advisor to join an established new build developer in the beautiful town of Cheltenham.

Role Overview:
- Selling 1, 2, 4, and 5-bedroom new homes
- Hours: 10-5pm (Mon: 11-6pm) 
- 1 in 4 weekends off

What's in it for you?
- Salary up to £30k (depending on experience)
- Attractive commission package with total earnings around £55k 💸

Requirements:
- Property sales experience ✅
- High level of customer service ✅
- Enthusiasm for helping people find their new homes ✅
- IT skills ✅

If you think you’ve got what it takes, get in touch , we'd love to hear from you.

Let's help you make the next big move in your career!

Health and Safety Advisor

Mayfair / Marylebone

£40k-£45k 

This is a unique role for a proactive and passionate Health and Safety Advisor to make a significant impact in a fast-growing property management company. The successful candidate will be instrumental in shaping a new department from the ground up, working directly with senior leadership to drive health and safety standards across a large and diverse residential portfolio.

Our client, a dynamic and ambitious property management agency established in November 2020, exclusively manages the residential fund assets of approximately 4,500 units across major UK cities including London, Leeds, and Exeter. The portfolio also includes 16 Higher Risk Buildings (HRBs) registered with the Building Safety Regulator.

As their first dedicated Health and Safety professional, the successful candidate will have the chance to shape internal strategy and systems while supporting a portfolio that is actively growing through ongoing acquisitions. This is a rare and exciting chance to make a tangible impact within a business on the rise.

Job Overview

An experienced and qualified Health and Safety Advisor is sought to join the residential property management team. The ideal candidate will have a minimum of 2 years’ experience in a similar role, with a proven track record in maintaining health and safety standards within residential properties. Responsibilities include ensuring the safety of both residents and staff, advising on compliance with legal and regulatory requirements, and promoting a safe working environment across the property portfolio.

Key Responsibilities

- Health & Safety Compliance: Ensure compliance with all relevant health, safety, and environmental legislation across the residential property portfolio.
- Risk Assessments: Oversee, guide, and manage the resolution of actions raised in risk assessments for all properties.
- Regulator Communication: Represent the company and communicate directly with relevant statutory bodies and authorities.
- Safety Inspections: Conduct regular safety inspections of residential buildings, reporting findings and ensuring prompt resolution of issues.
- Safety Policies & Procedures: Develop, implement, and update health and safety policies and procedures.
- Training & Awareness: Provide health and safety training for staff and tenants, raising awareness of health and safety issues.
- Accident Investigation: Investigate accidents, near misses, and incidents, ensuring thorough reporting and follow-up.
- Compliance Documentation: Maintain and manage all health and safety documentation.
- Contractor Management: Ensure contractors comply with health and safety requirements.
- Health & Safety Audits: Conduct internal health and safety audits and assist in external audits.
- Emergency Procedures: Oversee the development and implementation of emergency procedures, including fire safety and evacuation plans.

Skills & Qualifications

- Minimum 2 years’ experience in a similar Health and Safety Advisor role, ideally within residential property management.
- Relevant Health and Safety Qualification: NEBOSH or IOSH certification.
- Strong knowledge of UK health and safety legislation.
- Proven ability to conduct audits, inspections, and risk assessments.
- Excellent communication skills for delivering safety training and advice.
- Strong organisational skills and attention to detail.
- Ability to work independently and as part of a team.

This is a compelling chance for a dedicated Health and Safety professional to join a thriving company and make a lasting impact.