Office Manager (Maternity Cover 12-14 mths)

      Clerkenwell, London

🕒 Hybrid – 4 Days Office / 1 Day WFH

We’re looking for an organised and proactive Office Manager to join our friendly property business on a maternity cover contract.

This is a varied, hands-on role where you’ll take responsibility for the smooth day-to-day running of the office, ensuring a professional and welcoming environment for the wider team.

Key Responsibilities

• Managing daily office operations and facilities

• Coordinating maintenance, suppliers and contractors

• Managing office supplies, equipment, deliveries and post

• Supporting onboarding for new starters

• Assisting with expenses, invoices and office administration

• Providing reception and administrative support when needed

About You

• Previous Office Management experience preferred

• Professional, approachable and highly organised

• Confident managing multiple priorities

• Strong communication and problem-solving skills

• Experience within professional services or property is advantageous

This is a great opportunity to join a supportive and collaborative business in a central London location.

Lettings Administrator

Location: Farringdon, London

Are you looking for a career opportunity within a growing and dynamic real estate environment?

An exciting opportunity has arisen for a Lettings Administrator to join a busy London-based lettings team in Farringdon. This role will support a specific portfolio with day-to-day lettings administration and assist the wider team during peak periods.

This is a fast-paced position requiring strong organisational skills, attention to detail, and a customer-focused mindset. The successful candidate will be a proactive team player who thrives in a collaborative environment.

The role offers a hybrid working pattern of 4 days in the office and 1 day working from home, with working hours of 9am–6pm. The successful candidate will report directly to the Senior Leasing Manager and will join a team of three Lettings Administrators.

About the Company

Our client is an established international real estate business specialising in the acquisition, upgrading, and management of residential properties.

With a substantial international portfolio, they own and manage over 20,000 rental apartments across England, Germany, France, Canada, and the United States.

Key Responsibilities

Responsibilities will include, but are not limited to:

• Preparing all tenancy documentation
• Arranging the signing of tenancy agreements and associated documents
• Coordinating move-in arrangements including inventories, check-ins, and key releases
• Checking tenant references and liaising with referencing agencies and applicants
• Managing pre-tenancy enquiries
• Issuing post move-in documentation to tenants
• Registering deposits with the Tenancy Deposit Scheme
• Updating and maintaining accurate records on internal systems
• Raising initial invoices for move-ins
• Ensuring tenancy files are complete and properties are fully prepared prior to occupation
• Reviewing and approving lettings invoices
• Updating utility providers with tenancy changes
• Maintaining and updating lettings reports on a regular basis

About You

The ideal candidate will be adaptable, hardworking, intuitive, and capable of contributing positively to the wider team.

A minimum of 12 months’ experience in a similar lettings or property administration role is essential.

Person Specification

• Excellent interpersonal and communication skills
• Strong organisational skills with the ability to prioritise tasks effectively and meet deadlines
• Positive attitude towards routine and administrative tasks
• Exceptional attention to detail and accuracy
• Proactive and solutions-focused approach
• Comfortable working independently as well as within a wider team
• Confident and assertive where necessary
• Flexible and adaptable approach to work
• Strong team player with the ability to build effective working relationships with colleagues and clients
• Ability to support the wider lettings team in achieving departmental goals
• Advanced IT skills including Microsoft Word, Excel, and Outlook

Property Manager 

London

£35k-£40k

Are you a seasoned Property Manager based in London with a passion for excellence and a knack for overseeing large residential portfolios? Our esteemed client, a high-end Property Management firm, is in search of a highly skilled and experienced professional to manage an extensive portfolio of residential properties, including several blocks of flats.

This role offers the chance to work with a prestigious company that values expertise, dedication, and a proactive approach. The successful candidate will enjoy a dynamic work environment, opportunities for professional growth, and the satisfaction of maintaining high standards in property management.

Key Responsibilities:
- Oversee all building management operations, ensuring compliance with health, safety, and statutory regulations.
- Investigate and respond to escalated tenant complaints, while leading a team of customer service administrators to resolve issues efficiently and professionally.
- Review and action various risk assessments (FRA, LRA, HSRA), ensuring risks are identified and mitigated, and appoint qualified contractors for corrective works.
- Manage void repairs, ensuring vacant units are maintained and prepared for new tenant check-ins.
- Control budgets for property repairs and maintenance, ensuring expenditures remain within approved limits.
- Conduct regular property inspections, promptly addressing maintenance issues.

Qualifications and Experience:

Essential:
- Minimum of 3 years’ experience in a property management role, specifically managing a large residential portfolio.
- Strong understanding and demonstrable competence in building management, including maintenance, repairs, and building systems.
- Ability to handle urgent issues and emergencies effectively.
- Proven expertise in delivering exceptional customer service and maintaining strong tenant relationships.
- In-depth knowledge of health and safety regulations, building compliance, and risk management in line with PAS 8673:2022.
- Experience managing high-rise residential properties and working knowledge of the Building Safety Act 2022.
- A proactive and organised approach with the ability to prioritise tasks and manage a busy workload.
- Proficiency in Microsoft Office.

Desirable:
- Relevant property management qualifications (e.g., ARLA, TPI, NEBOSH, RICS).
- Knowledge of property management software and systems: Rightmove, On the Market, Zoopla, Arthur, Fixflo.
- Experience in managing a team.

This role is perfect for a dedicated Property Manager looking to make a significant impact within a reputable firm. If you possess the required skills and experience, this could be the next step in your professional journey.