Customer Service Agent

 Clerkenwell, London

£30,000–£35,000 | Monday–Friday | 9am–6pm | Office Based

We're delighted to be working with a well-established residential property business to recruit a Customer Service Agent to join their friendly and professional team based in Clerkenwell.

This is a fantastic opportunity for someone who genuinely enjoys helping people, thrives in a fast-paced environment and takes pride in delivering an outstanding customer experience. Whether you already have experience within residential property or you've built a successful customer service career in another busy sector, my client would love to hear from you.

The Role

As the first point of contact for residents and customers, you'll be responsible for delivering a professional, friendly and efficient service via both telephone and email. You'll play a key role in ensuring enquiries are resolved quickly while providing a positive experience at every stage.

Your responsibilities will include:

• Responding to tenancy and maintenance enquiries.
• Managing customer queries and ensuring they are resolved efficiently.
• Booking surveys and check-outs for residents moving home.
• Supporting the Lettings, Tenancy Management and Property Management teams.
• Arranging property viewings for prospective residents.
• Keeping customers informed throughout the process and delivering excellent service from start to finish.

No two days are the same, making this an ideal role for someone who enjoys variety and building relationships with customers.

About You

My client is looking for someone who is:

• Passionate about delivering exceptional customer service.
• A confident communicator with excellent verbal and written communication skills.
• Calm under pressure and able to resolve problems professionally.
• Organised, proactive and able to manage a busy workload.
• Someone who takes ownership of their work and enjoys working collaboratively within a team.

Previous experience within residential property, lettings, housing or property management would be advantageous, but it isn't essential. Candidates from other customer-focused environments who can demonstrate outstanding service skills are encouraged to apply.

What's on Offer

• Salary of £30,000–£35,000.
• Monday to Friday working – no weekends.
• Modern offices in Clerkenwell.
• A supportive and collaborative team environment.
• Excellent opportunities for career progression and professional development.

Interested?

If you're looking to join a business where customer service is genuinely valued and you're passionate about creating positive customer experiences, I'd love to hear from you.

Apply today or get in touch for a confidential conversation to find out more.

Marketing Manager | 12-Month Maternity Cover - Dorking

£52,000 + £6,000 Car Allowance + Private Healthcare + Hybrid Working

Are you a marketing professional who loves bringing brands, places and people together?

I'm working with a fantastic new homes developer to find a Marketing Manager for a 12-month maternity cover. This is a brilliant opportunity to join one of the UK's most respected housebuilders, where you'll have the chance to make a real impact across a busy and exciting region.

You'll take the lead on marketing for 10 live developments, with 3–4 brand-new communities launching over the next 12 months. No two days will be the same, from planning launch campaigns and driving lead generation to working alongside the Sales & Marketing Director to deliver creative, engaging marketing that showcases premium homes.

🏡 What you'll enjoy:
• £52,000 salary
• £6,000 car allowance
• Private healthcare
• Hybrid working across home, office and development sites
• A supportive, collaborative team
• Plenty of variety and the opportunity to see your campaigns make a real difference

We're looking for someone who has experience managing marketing campaigns, enjoys juggling multiple projects and is passionate about creating marketing that delivers results.

New homes or property marketing experience would be fantastic, but it's by no means essential. If you've built your marketing career in another sector and have the right skills, creativity and commercial mindset, we'd still love to hear from you.

If you're ready for a role where you can take ownership, work with a fantastic brand and help launch some exciting new developments, I'd love to chat.

📩 Send me a message or apply today to find out more!

Lettings Administrator

Farringdon, London
Competitive + Benefits
4 days office | 1 day home working
Monday to Friday, 9:00am – 6:00pm

Join a Growing International Property Business

Are you an organised, proactive Lettings Administrator looking to join a respected international real estate business?

Our client is seeking a confident and detail-oriented Lettings Administrator to become part of their busy London lettings team based in Farringdon. Supporting a dedicated portfolio while assisting the wider team during busy periods, you'll play a key role in ensuring the lettings process runs smoothly from offer through to move-in.

This is an excellent opportunity to join a collaborative and supportive team where you'll have the chance to develop your career within a business that owns and manages over 20,000 residential apartments across England, Germany, France, Canada and the United States.

Reporting to the Senior Leasing Manager, you'll join a team of three Lettings Administrators in a fast-paced, professional environment.

The Role

As Lettings Administrator, you'll be responsible for delivering a seamless administrative service throughout the tenancy process, ensuring every tenancy is fully compliant and accurately documented.

Your responsibilities will include:

• Preparing tenancy agreements and all associated documentation
• Coordinating the signing of tenancy agreements
• Arranging move-ins, including inventories, check-ins and key releases
• Managing tenant referencing and liaising with referencing providers
• Handling pre-tenancy enquiries
• Issuing post move-in documentation
• Registering deposits with the Tenancy Deposit Scheme
• Maintaining accurate records across internal systems
• Raising initial move-in invoices
• Ensuring tenancy files are fully compliant prior to occupation
• Reviewing and approving lettings invoices
• Updating utility providers with tenancy changes
• Producing and maintaining regular lettings reports
• Providing administrative support to the wider lettings team when required

About You

You'll be highly organised, enjoy working in a busy environment and take pride in delivering exceptional attention to detail. You enjoy administration, can manage multiple priorities and work well as part of a close-knit team.

We're looking for someone with:

• A minimum of 12 months' experience within a Lettings Administration or Property Administration role
• Excellent communication and interpersonal skills
• Strong organisational and time management abilities
• Outstanding attention to detail
• A proactive and positive approach to problem solving
• The ability to work independently while contributing to a wider team
• Confidence to communicate with colleagues, tenants and external agencies
• Flexibility and willingness to support colleagues when required
• Strong Microsoft Office skills, including Word, Excel and Outlook

About the Company

Our client is a well-established international real estate investment and management company specialising in acquiring, refurbishing and managing high-quality residential property.

With a portfolio of more than 20,000 rental homes across England, Germany, France, Canada and the United States, including 2,500 apartments across London, they continue to grow while maintaining an excellent reputation for professionalism, service and quality.

Joining the London lettings team means becoming part of a substantial and well-established operation, offering genuine long-term career opportunities within a highly respected international business.

Why Apply?

• Join an established international property company
• Hybrid working (4 days office / 1 day from home)
• Friendly and supportive team environment
• Modern offices in the heart of Farringdon
• Genuine long-term career progression opportunities
• Be part of a growing business with an impressive international portfolio

If you're an experienced Lettings Administrator looking for your next opportunity within a respected property business, we'd love to hear from you.

SENIOR RELATIONSHIP MANAGER

Essex

Mon-Friday 9-6 pm

DallasWylde Recruitment is delighted to be representing a highly respected specialist probate and estates business that has built an outstanding reputation for supporting solicitors, executors and personal representatives across the UK.

Our client provides expert advice and services related to estate property management, vacant property solutions, and probate property sales. With a people-first culture, exceptional service standards and ambitious growth plans, they are now looking to appoint an experienced Senior Relationship Manager to play a pivotal role in expanding their professional network.

This is an exciting opportunity for an experienced relationship builder who enjoys developing long-term partnerships, generating new business opportunities and becoming a trusted adviser within the legal and professional services sector.

The Role

As Senior Relationship Manager, you will be responsible for developing and nurturing relationships with solicitors, probate practitioners, financial advisers and other professional introducers across the UK.

You'll act as the face of the business, building trust with key stakeholders, identifying opportunities for collaboration and generating high-quality referrals. This is a consultative, relationship-led role where credibility, professionalism and outstanding communication skills are essential.

Key Responsibilities

• Build, manage and grow a network of solicitors, probate professionals, financial advisers and other referral partners.
• Develop new business opportunities through proactive relationship management and networking.
• Attend client meetings, industry events and networking functions to raise the profile of the business.
• Identify opportunities to introduce the company's specialist probate and estate services.
• Work closely with internal teams to ensure a seamless client journey from instruction through to completion.
• Deliver exceptional customer service while maintaining regular contact with existing referral partners.
• Develop strategic account plans for key introducers to maximise long-term business opportunities.
• Maintain accurate records of client activity and business development opportunities using the CRM system.
• Keep up to date with developments within the probate, legal and estate sectors.

About You

We're looking for an experienced Relationship Manager or Business Development professional who thrives on building trusted partnerships and developing long-term commercial relationships.

You'll be naturally engaging, commercially minded and confident meeting senior professionals.

Ideally you'll have:

• Proven success in relationship management or business development.
• Experience working with solicitors, legal professionals, financial advisers or other professional service organisations would be highly advantageous.
• Excellent networking and communication skills.
• The ability to build credibility quickly and become a trusted adviser.
• A consultative sales approach with strong commercial awareness.
• Self-motivation, resilience and a proactive mindset.
• Strong organisational skills with excellent attention to detail.
• A full UK driving licence and willingness to travel.

Candidates from sectors where relationship management is key—including legal services, financial services, property, professional services, insurance or other consultative B2B environments—are encouraged to apply.

What's on Offer

• Competitive basic salary.
• Uncapped performance-related bonus.
• The opportunity to join a growing specialist business with an excellent reputation.
• Genuine career progression and personal development.
• Supportive, collaborative team culture where success is recognised and rewarded.
• The chance to make a real impact within an ambitious organisation.

If you're an experienced relationship builder looking for a role where you can genuinely influence business growth while working with a highly respected specialist organisation, we'd love to hear from you.

DallasWylde Recruitment is acting as an Employment Agency in relation to this vacancy.

New Homes Sales Executive 

Headley, Surrey

Join an award-winning, design-led housebuilder and sell homes you'll genuinely be proud to represent.

This is an exciting opportunity to join a people-focused developer with an outstanding reputation for building beautifully designed, high-quality homes. If you're passionate about New Homes and enjoy delivering an exceptional customer experience, your career can truly flourish here.

We have a Sales Executive opportunity available on a beautiful development in Headley, Surrey.

The Role

• Selling premium new homes on a brand-new development

• Providing an exceptional customer journey from reservation through to completion

• Building strong relationships with purchasers and external stakeholders

• Working for a developer that genuinely values its people and customers

About You

• Previous experience selling New Homes is essential

• Passionate about delivering outstanding customer service

• A confident, motivated sales professional with a proven track record

• Living within a commutable distance of Headley, Surrey

What's on Offer?

• Join an award-winning, design-led developer

• Sell homes you'll be proud to represent

• Excellent working environment and supportive team

• Working hours: 9.30am – 5.30pm, five days per week

• One in six weekends off

• Competitive salary and package, with full details discussed on application

If you're looking to take the next step in your New Homes career

**Apply today send your CV and a covering letter **

New Homes Sales Advisors

North and South Midlands locations

Full time 

A major UK housebuilder with an impressive land bank and strong pipeline of developments is seeking an experienced New Homes Sales Advisors to join its successful team 

This is an excellent opportunity to join a well-established developer offering long-term career prospects, high-quality developments and strong earning potential.

Package

• Basic Salary: from £28,000

• Realistic OTE: £47,000 - £50,000

• Competitive commission structure

• Mileage allowance

• Excellent career progression opportunities

• Long-term job security with a substantial development pipeline

The Role

• Managing the customer journey from enquiry through to reservation and completion

• Delivering an exceptional level of customer service throughout the buying process

• Achieving sales targets and maximising opportunities on every development

• Maintaining accurate records and using CRM systems effectively

• Building strong relationships with purchasers, solicitors and mortgage advisers

Requirements

• Previous experience within New Homes sales, estate agency or a property-related sales environment

• Strong knowledge of the property market and house-buying process

• Excellent IT skills and confidence using sales and CRM systems

• Outstanding communication and customer service skills

• Professional, organised and target-driven approach

• Full UK driving licence and access to a vehicle

•  

If you're passionate about property, enjoy delivering a first-class customer experience and want to join a leading developer with exciting future growth plans, we'd love to hear from you.

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Experienced New Homes Sales Consultants
Gloucestershire, Worcestershire & Herefordshire

A respected and well-established new homes developer is looking to appoint two experienced New Homes Sales Consultants across sites in Gloucestershire, Worcestershire and Herefordshire.

With a strong regional presence, substantial land bank and two new developments launching, this is an excellent opportunity to join a growing business with long-term stability.

Package

• Basic Salary: £33,000

• Uncapped Commission

• Realistic OTE: £50,000 - £70,000+

• Quarterly target bonus

• Bupa Healthcare

• 27 Days Holiday + Bank Holidays

• 45p per mile mileage paid door-to-door

Working Hours

• 9:45am – 5:15pm

• Tuesday & Wednesday off or Thursday & Friday off

• 1 in 4 weekends off

Requirements

• Proven experience in New Homes sales

• Strong sales and customer service skills

• Full UK driving licence and own vehicle

If you're an experienced New Homes Sales professional looking for excellent earning potential and the chance to join a highly regarded developer with exciting growth plans, we'd love to hear from you.