Job Description

Lettings Administrator

Location: Farringdon, London

Are you looking for a career opportunity within a growing and dynamic real estate environment?

An exciting opportunity has arisen for a Lettings Administrator to join a busy London-based lettings team in Farringdon. This role will support a specific portfolio with day-to-day lettings administration and assist the wider team during peak periods.

This is a fast-paced position requiring strong organisational skills, attention to detail, and a customer-focused mindset. The successful candidate will be a proactive team player who thrives in a collaborative environment.

The role offers a hybrid working pattern of 4 days in the office and 1 day working from home, with working hours of 9am–6pm. The successful candidate will report directly to the Senior Leasing Manager and will join a team of three Lettings Administrators.

About the Company

Our client is an established international real estate business specialising in the acquisition, upgrading, and management of residential properties.

With a substantial international portfolio, they own and manage over 20,000 rental apartments across England, Germany, France, Canada, and the United States.

Key Responsibilities

Responsibilities will include, but are not limited to:

• Preparing all tenancy documentation
• Arranging the signing of tenancy agreements and associated documents
• Coordinating move-in arrangements including inventories, check-ins, and key releases
• Checking tenant references and liaising with referencing agencies and applicants
• Managing pre-tenancy enquiries
• Issuing post move-in documentation to tenants
• Registering deposits with the Tenancy Deposit Scheme
• Updating and maintaining accurate records on internal systems
• Raising initial invoices for move-ins
• Ensuring tenancy files are complete and properties are fully prepared prior to occupation
• Reviewing and approving lettings invoices
• Updating utility providers with tenancy changes
• Maintaining and updating lettings reports on a regular basis

About You

The ideal candidate will be adaptable, hardworking, intuitive, and capable of contributing positively to the wider team.

A minimum of 12 months’ experience in a similar lettings or property administration role is essential.

Person Specification

• Excellent interpersonal and communication skills
• Strong organisational skills with the ability to prioritise tasks effectively and meet deadlines
• Positive attitude towards routine and administrative tasks
• Exceptional attention to detail and accuracy
• Proactive and solutions-focused approach
• Comfortable working independently as well as within a wider team
• Confident and assertive where necessary
• Flexible and adaptable approach to work
• Strong team player with the ability to build effective working relationships with colleagues and clients
• Ability to support the wider lettings team in achieving departmental goals
• Advanced IT skills including Microsoft Word, Excel, and Outlook